Due to the COVID-19 virus outbreak, and in an effort to follow the CDC’s guidelines regarding social distancing to keep the public and our staff as healthy and safe as possible,
THIS OFFICE WILL BE CLOSED TO THE PUBLIC EFFECTIVE IMMEDIATELY UNTIL FURTHER NOTICE.
During our closure applications for public housing or Section 8 can be started online at www.owensborohousing.org. Questions regarding public housing applications can be directed to [email protected] or (270) 683-5365 ext. 204. Questions regarding Section 8 applications can be directed to [email protected] or (270) 683-5365 ext. 218.
We will continue to be in the office and you may use the drop box for rent or documents drop off and we will continue to address emergency and priority work orders ONLY during this time. Please call (270) 683-5365 ext. 221 during normal working hours for emergency work orders.
Also, we are very aware that many of our residents are employed in the service industry and may have had their income affected due to the COVID-19 virus and may need to report a change of income. Until further notice, you may do so by telephone or by e-mail. Income changes that are reported by March 26th will be processed and your APRIL rent will be changed if the changes would affect April’s rent. (Your April’s rent is based on income received in March.) If your rent is to be lowered then we will re-print a rent statement and have it delivered as soon as possible. To report income changes:
(270) 683-5365 ext. 203
(270) 683-5365 ext. 205
(270) 683-5365 ext. 217
Also, in an effort to follow the CDC’s recommendations on social distancing, we are observing the following guidelines:
- Loss of Wages report by phone or email
- Paying Rent
Please place checks and money orders in the drop box outside by main office or mail them. If you enroll online, you can see how much you owe and you can set up to pay online. We recommend Credit Card payments be made online at this time. Any Senior or Disabled person unable to get out please call office to have your rent payment picked up by a HAO staff member.
- Emergency Work Orders and Work Orders
Emergency work orders are the only work orders that will be completed during this period….. You can submit a work order but unless it is an emergency we will not be performing the work order until after April 6, 2020;
- No Unnecessary Inspections (House Keeping, Pest Control, etc)
- All Community Centers, Activities and Rentals will be Closed
- Congregate Meals
We will be handing out sack lunches at door starting at 11:30 am, Monday, Wednesday and Friday.
Contrary to our Senior Congregate Meal, meals are not to be consumed on site.
- Questions? email [email protected]
Thank you for your patience and understanding during this closure.