Attention Residents’HAO Properties is implementing an automatic calling/texting/email system to share time sensitive information to the households we serve.  This form of communication along with the YAPP App, will improve our effectiveness in communicating with families. Please make sure the HAO has your current phone & email. You will receive a text to your phone requesting if…

Residents only have three opportunities to pay their rent late (and be charged the $30.00 Late Fee) in a twelve-month period. This is a twelve-month period, not a calendar year.  The fourth time a resident attempts to make a rental payment after the 5th working day and a $30.00 Late Fee has been charged the…

Families have moved into the first fully renovated apartments at Churchill Park (formerly Rolling Heights). The apartments have all-new flooring, paint, appliances, fixtures, bathrooms, cabinets, doors, windows, heat and air conditioning equipment, hot water tanks, smoke detectors, and bathroom vent fans. The bathroom renovations include a new toilet, tub/shower with a tub surround, faucets, sink,…

Let your voice be heard by joining the Residents’ Council. You can join if you are 18 years or older and by attending a meeting and asking that your name be added to a list of members. The Residents’ Council is open to all adult residents living in HAO-managed properties. Smith Homes, Walker Place, Locke…